Privacy Policy

Last Updated: August 20, 2025

This Privacy Policy describes how Wellspring Medical Solution LLC, doing business as Lumière by Wellspring ("we," "us," or "our"), collects, uses, and discloses your information when you visit our website https://www.lumierebywellspring.com (the "Site") and use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Site.

A. Information You Provide to Us:

Contact Information: When you fill out a contact form, book an appointment, or subscribe to our newsletter, we may collect your name, email address, phone number, and any other information you choose to provide.
Health Information: To provide you with our services, we may collect health-related information that you choose to share. This information is handled with the highest level of confidentiality. (See Section 7 regarding HIPAA).

B. Information We Collect Automatically:

Log and Usage Data: Like many websites, we collect information that your browser sends whenever you visit our Site. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other statistics.
Cookies and Similar Technologies: We use cookies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our services.
Process and manage your appointments.
Respond to your comments, questions, and requests.
Send you marketing and promotional communications, from which you can opt-out at any time.
Monitor and analyze usage and trends to improve your experience on our Site.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as:

Website Analytics: We may use services like Google Analytics to help us understand how our Site is being used.
Payment Processors: To process payments for services.
Booking Software: To manage appointments.
Email Marketing Providers: To send newsletters and marketing communications.

We will only share the minimum amount of information necessary for them to perform their services and require them to protect your information.

4. Data Security

We use commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access, update, or delete the information we have on you.
The right to object to our processing of your personal information.
The right to request that we transfer the data that we have collected to another organization, or directly to you.

To exercise these rights, please contact us using the contact details below.

6. Children's Privacy

Our services are not intended for use by children under the age of 13. However, we do serve clients between the ages of 13 and 17 with the express written consent of a parent or legal guardian. We do not knowingly collect personal information from individuals under 13 without parental permission.

7. Health Insurance Portability and Accountability Act (HIPAA)

As a medical service provider, we are committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with HIPAA. We have implemented safeguards to ensure the confidentiality, integrity, and availability of your PHI.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: info@lumierebywellspring.com
By mail: Lumière by Wellspring Medical Solution LLC, 819 SW Federal Hwy, Suite 102, Stuart, FL 34994